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Gainsight Inc.

Trending Overage & Up-Sell Identification

The resources below can help Sales Reps and Account Managers find opportunities within your customer base. Typically, one of the biggest reasons for upsell among your customers is that they are using all of their licenses or have reached the capacity of their current contract. Below is information on how Gainsight can be used for upsell opportunities and how you can identify customers close to their license limits.

Admin Configuration Resources

In a recent blog post on Other Departments Benefiting From Working With Customer Success, our VP of Customer Success, further lays out how sales can work with the CS team / use Gainsight to identify opportunities, through usage habits and other measures.

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