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Gainsight Inc.

Advanced Topics for Managers & Executives

Once you've mastered the fundamentals, check out these additional materials:

Resources

How our VP Customer Success Runs the Team (webinar recording)

How Gainsight Uses Scorecards and Calls to Action (blog post)

Gainsight's Risk Management Framework Overview

Configuration Guides for Sample Dashboards (with sample reports for different audiences that help you manage various business processes)

More CSM-hosted Webinars (topics include ROI of Gainsight, Managing Renewals & Expansions, Drive High-Touch Success w/ High Value Customers, etc.)

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