The Viewer License gives every stakeholder the insight they need to make the customer successful. Widely distribute customer insight to your internal peers or external partners with access to Gainsight information in their favorite channels.
The Viewer License provides read-only access to Gainsight Data and the ability to add or edit entries to the Timeline. Viewer Users can access Gainsight information through three channels:
Through these channels, a Viewer User can view the Gainsight Data that’s typically displayed on a Customer 360, Relationship 360, or Gainsight Dashboards.
To assign a license to a user, refer to these instructions.