For customers who use Zendesk and Gainsight, we offer an integration, including syncing Zendesk tickets with Gainsight. The integration also allows you to generate strategic reports on Zendesk tickets within Gainsight. In addition, you can view the Customer 360 page in Zendesk. Our two-way integration provides information and collaboration tools to Customer Support and Customer Success, so they can deliver the best customer experience.

Note: Scorecards 2.0 is supported in Zendesk Widget. 


Zendesk: Enabling the Integration for Admins

Zendesk Integration FAQs for Admins and end-users