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Gainsight Inc.

Dashboard Permissions (Older Version)


This article explains how admins can assign permissions to dashboards. All the Gainsight users can view all of the dashboards on Gainsight Home by default. However, Admins can enable/disable user’s access to individual dashboards using the Dashboard Permissions.

Assign Dashboard Permissions

This section explains about how Admins can configure individual dashboard permissions for users with the older Dashboard Permissions UI.

To enable Dashboard Permissions,

  1. Navigate to Administration > UI Views > Dashboard Permissions > ON/OFF.
  2. Select ON to enable check box.

Admin_Dashboard Permissions.png

Assign Permissions

  1. Navigate to Administration > Dashboard Builder > Permissions.

Admin_Dashboard Builder_Permissions.png


  1. Under Dashboard Permissions, by default, the drop-down box is selected to Dashboards and a list of all the available dashboards are displayed.

Note: By default, every user has access to view all dashboards.

  1. Select the check box next to the dashboard for which you need to modify permissions.

Dashboard Permissions by Individual Dashboard



  1. Click View Permissions.

Note: Only users with the Gainsight license are visible in the Configure permissions window.

  1. Under Configure permissions, select the users for whom you want to grant access to this dashboard on the Gainsight tab.

  2. Click SAVE.

  3. (Optional) You can choose to assign dashboard permissions by User.

Dashboard Permissions by User


  1. For the desired user, click on the Dashboards link to display all the available dashboards.

Note: If you are unable to change the selection under View, it’s probably because dashboard permissions are not enabled for that particular dashboard.

Enable_Disable Permissions.png

  1. Select the Dashboard Name to which you want to grant the user access to.

  2. Click SAVE.


Permissions must be configured per user; there is no bulk upload option at this time.


If your org is upgraded with New Dashboard Permissions, click Dashboard Permissions.

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