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Gainsight Inc.

Catch-up on Reporting Enhancements

July 2018: 5.16 Release

  • Community icon for RN.png URL Data type in Reporting: When you build reports using the fields with URL data types, the field displays a clickable hyperlink.

    • URL data type support is applicable only for MDA objects but not for SFDC objects.
    • URL field is not supported in ‘By’ fields.

URL Data type in Reporting.png

June 2018: 5.15 Release


May 2018: 5.14 Release

With this Release, new Dashboard Permissions are introduced, but they are not enabled by default. Using this feature, admins can now restrict a user/group of users from accessing a single or set of dashboards. Previously, the Dashboard Permissions feature was dependent on Salesforce, whereas with this release, MDA permissions are leveraged. Permissions can now be applied on dashboards and their folders using this feature.

Admins can provide limited access to the Report Builder and control the privacy of all new assets being created. The Dashboard Permissions is defined in such a way that end users must have the required permission to access data from Dashboards. For more information, refer Dashboard Permissions.

Rollout Plan: Dashboard Permissions are not enabled in your orgs automatically. Based on our analysis, the vast majority of customers are ready for permissions to be enabled. For a small number of customers, Support will reach out to resolve some readiness issues, before enabling the new permissions. You can expect to hear from Gainsight Support in the weeks following the release to confirm enablement and access to the new feature. Once you rollout the new Dashboard Permissions, existing permissions will still be valid. This process will move all of the existing dashboards which are without any permissions to Public - View & Edit mode.

April 2018: 5.13 Release


March 2018: 5.12 Release


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